Limited Warranty FAQs

What Does This Warranty Cover?

We warrant all of our panic exit devices against defects in either material or workmanship.

What Does This Warranty Not Cover?

We do not warrant against errors in installation or application, nor are we liable for consequential damages.

What is the Period of Coverage?

We will cover our products for a period of two years from the date of our original shipment.

What Will We Do to Correct Problems?

We will decide to either repair or replace the products to provide what we determine is the best solution to the problem.

What Will We Not Do?

We will not provide coverage for labor or transportation charges without prior written agreement.

How Do You Get Service?

You only have to report any product failure or non-conformance directly to us within the warranty period.

What Must You Do to Keep the Warranty in Effect?

You need only maintain the devices with periodic inspection and maintenance.

Are there any express or implied warranties?

There are no warranties, express or implied, except those stated above.


For a copy of our warranty or for any further questions please call us at: 800-793-4544

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